Frequently Asked Questions

1. What is CheaperBazaar.com?

CheaperBazaar.com is an online shopping platform based in India, offering a wide range of products at affordable prices. Our goal is to provide quality items with smooth delivery and reliable service.


2. How do I create an account?

You can create an account by clicking on the “Sign Up” or “Register” button on the homepage and filling in the required details such as name, email, and mobile number.


3. How do I place an order?

  1. Browse products
  2. Add preferred items to your cart
  3. Proceed to checkout
  4. Enter shipping details
  5. Make payment
  6. Confirm your order

You will receive an order confirmation email and SMS.


4. What payment methods do you accept?

We accept:

  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Wallets
  • Cash on Delivery (COD)* (available in select locations)

5. Is Cash on Delivery (COD) available?

Yes, COD is available for select products and locations. You will see the COD option during checkout if eligible.


6. How long will delivery take?

Delivery times depend on your location and the product. Typically, orders within India arrive in 3–7 business days. Remote areas may take slightly longer.


7. How can I track my order?

Once shipped, you will receive a tracking link via email/SMS. You can also track your order from the “My Orders” section in your CheaperBazaar account.


8. What is your return policy?

Most items are eligible for returns within 7 days of delivery, provided they are unused and in original packaging. Check the product page for specific return eligibility.


9. How do I request a return or refund?

Go to My Orders → Select Order → Request Return.
After verification, our pickup partner will collect the item. Refunds will be processed once the item is received and inspected.


10. How long does a refund take?

Refunds are usually processed within 5–7 business days after the returned item passes quality checks. Timelines may vary depending on your payment method.


11. I received a damaged or wrong product. What should I do?

Please initiate a return request within 48 hours of delivery. Upload pictures of the issue, and our team will resolve it promptly.


12. Do you ship outside India?

Currently, CheaperBazaar.com ships only within India.


13. How can I contact customer support?

You can reach us at:
📧 admin@cheaperbazaar.com
Support timings: Mon–Sat, 10 AM to 6 PM (IST)


14. Is my personal information safe with CheaperBazaar.com?

Yes. We use secure encryption and follow data protection practices to safeguard your information. You can review our full Privacy Policy on the website.


15. Can I cancel my order?

Orders can be cancelled before they are shipped. After shipment, cancellation may not be possible, but you can request a return after receiving the product.

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